Good product, horrible warranty!
I purchased this MP3 for my mother. It was her first MP3 player so I researched the easiest MP3's out there and found this one. It truely was easy for her to use and she got the hang of using it very quickly.
After using if for about 7 months, it just stopped working. Went through all the troubleshooting to no avail.
It does have a one year warranty...I found that they will not replace it with a new one, only refurb; the cost to ship and get the refurb, almost as much as the product cost new.
So, needless to say..she had to go buy a new one. Believe it or not, she bought the same one, but with 8Gb of storage.
Overall, good product, easy to use. Very unhappy with the warranty process.

Awesome MP-3 Player
This MP-3 player was ordered for my daughter. She thinks that it's the best thing ever. She's only had to charge it up once since we got it which is fabulous! The sound quality is excellent and it's just the right size. It came in a timely fashion after the order was made. I would order another one from the same company or refer it to others.

SOFTWARE CORRUPTION! DON'T BUY!
This is a "NEVER AGAIN." So, dear review reader, please take our advice and DON'T BUY IT the first time. Please Google "Sony Walkman Software Corruption." Be sure to read the 2006 article where Sony "admits the software has problems." Well guess what, it's 2010 and the software still STINKS! Our brief (and still pending) episode with Sony went like this:

We (hubby & I) bought 2 Walkmans (8G and 16G). Loved them...for one whole month
ERROR! Software connection Issue
Returned at store of purchase, got 2 replacement devices
ERROR! Software Connection Issue (on the 8G device).
Store of purchase says we must contact Sony.
Mailed Sony faulty device, Proof Purch, Original Receipt, etc.
Approved for refund (within 1 YR warranty period)
A month goes by...
Another month...
Another month...
Another month...
STILL WAITING! NO device and NO money back
In the meantime, second device has also failed.

Moral of the story: DON'T BUY IT! Just pay the extra $$$ for a nice iPod and be done with it. When we had an iPod issue, the iStore people fixed it SAME DAY and IN STORE.

Like it a lot
This is very easy to use. I had one and decided to get on for my husband. The software is easy and it holds a ton of music and video and pics. I only wish there were more functions for organizing music files and managing playlists.

Solid Performer
This thing is a work horse. I've have been using it heavily for 2 years now. Same strong charge, never freezes works perfectly. Use a silicone cover!

I recommend Sony Walkman mp3 players to all my friends and clients!